AI creates an advantage.
But not for every business.

Julia Szopa Scroll
Fractional COO · AI-first operations

Are your processes ready for AI?

Artificial intelligence can speed things up, but it also multiplies chaos.

We step in as your Fractional COO and make sure AI in your business delivers measurable results.

Cost-efficient operations. Faster execution. No extra headcount.

Book a free 15-min call See how it works →
Worked with
The problem

Most B2B companies already pay for AI tools.
But daily work still looks the same.

  • Proposals still get rewritten from scratch
  • Onboarding depends on who explains things to whom
  • Important decisions disappear in Slack and meetings
  • AI tools get added, but nobody changes the workflow
  • Experienced people spend hours on repetitive operational work.

AI does not fix broken operations.

It multiplies the chaos.

You need someone who can fix the right processes first, set up the workflow, and make sure people use it.
What people say

What people say about working with Julia

Banking · 1000+ employees
Ernest Pytlarczyk
Ernest Pytlarczyk
Managing Director, Digital Transformation · Bank Pekao SA
"The training conducted by Julia was very valuable and practical for us. It helped us discover completely new tactics for working with AI and apply them to our daily projects."
Consulting · 11-50 employees
Barbara Wityńska-Słącz
Barbara Wityńska-Słącz
Deputy Director of Communication · Krakow Technology Park
"A very practical session that provided real, hands-on skills for using AI in everyday work. Julia is also an extremely kind, enthusiastic, and engaging person, which makes the knowledge effortlessly stick. Highly recommended."
Education · 1000+ employees
Piotr Labenz
Piotr Labenz
Strategy Director · Sanoma Learning
"Very useful, addressing the use cases in which AI tools can really add value, their limitations, and the practical skills needed.
Highly recommended."
Market research · 11-50 employees
Michał Kluczek
Michał Kluczek
Managing Director · Opinia24
"Thanks to Julia we discovered new opportunities in our industry. Her practical examples and exercises helped us understand how to effectively use AI in our daily tasks. The training also served as a great team-building experience."
Process

How we work

We start by diagnosing where your company loses money, time, and team attention. Then, as your Fractional COO, we turn that into a concrete implementation plan with clear ROI.

01

Discovery conversations

We talk to the people doing the work. Short structured interviews show where things really slow down.

02

Cost assessment

We rank each problem by its real cost — hours lost, decisions delayed, people frustrated.

03

Diagnosis

We check whether AI can solve it — or whether the issue is process, structure, or communication.

04

Infrastructure mapping

We design around the stack you already use.

05

Recommendation

You get the top 3–5 problems, the effort required, and the likely ROI.

06

Implementation

We configure, test, and train the team. We do not just leave you with a neat PowerPoint.

07

Team Upskilling

We teach the team in their real daily work, so adoption actually sticks.

Operations are rarely fixed by one-off projects. Tools change, processes drift, and people need time. That is why most clients keep us on as a Fractional COO for at least 3 months.

We stay close enough to monitor what is working, fix what is not, and keep AI from becoming shelfware.

What we fix

Before and after

Example process our clients ask us to fix most often.

01Inefficient sales

Before

Sales keeps chasing the right answer. Notes are scattered, email threads are long, old PDFs keep circulating, and price lists keep multiplying.

Example toolstack
Claude
n8n
Gemini
Notion
ElevenLabs
After
Up to 4x faster to prepare and send proposals

Consistent templates. Drafts ready to review in under an hour. Every proposal starts from the same current version, with less rewriting and less chasing.

02Meeting notes and follow-ups

Before Action items get lost, summaries are inconsistent, and half the team leaves unsure what was decided.
After Every meeting is transcribed, summarised, and turned into a structured follow-up within minutes.

03AI tools nobody uses

Before The team has access to AI tools, but usage is low and habits have not changed.
After Hands-on upskilling, clear use cases per role, and onboarding people will actually follow.

04Onboarding new people

Before New hires spend two weeks asking around because nothing is documented.
After Structured onboarding and a knowledge base they can actually use. Up to speed in days, not weeks.
Who this is for

This is for you if

  • You run a B2B company
  • Your team is around 20–100 people and still growing
  • Operations are slowing you down and nobody owns fixing them
  • You tried AI tools and nothing really changed
  • You want to scale without adding headcount

This is not for you if

  • ×Your company is under 10 people
  • ×You are opposed to using AI
  • ×You are not willing to involve your team
  • ×You are looking for custom software development
  • ×You need a full-time, on-site COO
About

Julia Krysztofiak-Szopa

Julia Krysztofiak-Szopa founded juliaszopa.com after 17+ years in tech across Silicon Valley, Switzerland, and Poland.

She was COO at Appsilon, CEO at Startup Poland, and Program Director at Blackbox VC.

She studied Philosophy at the University of Warsaw and Artificial Intelligence at KU Leuven. She's an Oxford Internet Institute alumna.

Since 2023, juliaszopa.com has trained 700+ professionals in AI adoption, helping teams reduce repetitive work by 30% on average.

Connect on LinkedIn
Let's talk

AI can multiply broken processes.

Fix your processes before it's too late.

Book a free 15-minute call.

Book a free 15-minute call
Notes

How teams get AI to work

Short, practical notes on AI, operations, and the systems that save time.

1 May 2026

Stop Treating ChatGPT Like Google

Seven common mistakes professionals make with ChatGPT and how to use the tool more effectively.

23 March 2026

Use Napkin.ai to Turn Text Into Simple Visuals

How non-designers can use Napkin.ai to create useful presentation graphics from text.

8 January 2026

Extract Key Information From PDFs With ChatGPT

A workflow for turning long PDFs into structured, verifiable insights without reading every page first.

19 December 2025

Use ChatGPT for Language Learning

A practical workflow for using ChatGPT as a flexible tutor, grammar coach, and language-learning companion.

2 December 2025

Use ChatGPT for Early Investment Screening

A practical workflow for using ChatGPT to review investment materials faster without outsourcing judgment.

Read all notes
FAQ

Frequently asked by clients

What AI tools do you actually work with?

The honest answer is: whichever tools actually fit the workflow. We work across ChatGPT, Anthropic Claude, Google Gemini, Microsoft Copilot, Notion, Asana, Airtable, Monday, ClickUp, n8n, Make, and Zapier. We do not have vendor partnerships that bias our recommendations. We pick what works for your team, your budget, and your existing infrastructure.

We already have some AI tools. Can you work with what we have?

Yes — and that's usually where we start. Most companies already have more than they're using. We audit what you have, why adoption is low, and what is actually missing. Often the answer is a better workflow around the tools you already pay for.

How long does it take to see results?

The Pain Audit takes 3–4 weeks and ends with a clear picture of what to fix and in what order. Most clients see the first concrete changes within the first month of implementation. Full operational transformation takes 3–6 months. We promise a clear plan and someone who executes it.

What if my team is resistant to change?

That's normal — and it is part of what we design for. Resistance usually comes from fear of being replaced, lack of trust, or not knowing where to start. We've trained 700+ professionals across industries, and we stay involved until the new habits stick.

Do you train our team, or just set up the tools?

Both — and the order matters. Tools without training become shelfware. Training without fixing the process creates frustration. We fix the process first, then implement the tool, then train the team in the work they actually do.

We've tried AI before and it didn't stick. What's different this time?

Usually AI does not stick because it was pasted onto a broken process or nobody owned the rollout. We start with the process, not the tool, and stay involved long enough to make adoption real.

How does the engagement actually work — what does a typical week look like?

We start with a Pain Audit: structured conversations, a cost assessment, and a prioritised plan. If you engage us as a Fractional COO, we stay in regular contact through implementation, team check-ins, and weekly updates.

Is this confidential?

Completely. We sign an NDA before the audit begins, and everything you share stays with us. We do not share client information, train on your data, or reference your company without permission.

How do we know if this is working?

We define that together at the start. Before we touch anything, we agree on what working looks like — time saved, adoption rate, or a process that now takes hours instead of days. We measure it and adjust if needed.

Will I end up maintaining this myself after you leave?

That is a legitimate fear. We only implement what your team can own after we leave. We document in plain language, train the people who use it, and stay involved if you want ongoing oversight through a Fractional COO retainer.

Will this add even more tools to our already overwhelming stack?

Probably not. We start by auditing what you already have, because most companies underuse tools they already pay for. We try to consolidate, not accumulate.

Is our data safe? What about GDPR?

Data safety is non-negotiable. We only recommend tools that meet European data residency and privacy standards, and we map data flows before implementing anything. If you operate in a regulated sector, we flag the extra constraints upfront.

How much does this actually cost?

The Pain Audit is fixed-scope, so the price is agreed before we start. The Fractional COO retainer is a monthly commitment with clear hours and deliverables. We do not bill with open-ended surprises. The exact price depends on company size, complexity, and industry, and we discuss it on the first call.

AI makes mistakes. Who is responsible for the output?

AI makes mistakes, so we design workflows with human checkpoints. We do not automate decisions that require judgement. We automate repetitive, low-stakes tasks and build review steps into anything more critical.